Description: This communication is intended to be circulated to employees, volunteers and contractors, e.g. anyone who needs to access eSS and doesn't have User access to the Management side of the software. The communication should be sent via email after the eSS welcome message has been setup. It should be sent to anyone who will be provided with an eSS log in.  

Do not send this communication until Citation HR Software has been setup and you are ready for your employees to access their eSS. If needed, please review the Your Citation HR Onboarding Guide - Everything you need to know and where to get started  for more information. 

Instructions for administrators are highlighted in red text and will need to be edited or removed.

Sending eSS log in details to employees, volunteers and/or contractors

Hello [First name]

We’re excited to announce that Citation HR Software eSS is now LIVE!

It’s now your turn to act. Make sure you do the following before [insert date]:

• Register and login using the instructions below;
  
  
• Read the welcome message on your HR noticeboard;
  
  
• Check and update your personal details;
  
  
• Read and acknowledge policy [insert policy name];
  
  
• Read and acknowledge policy [insert policy name];
  
  
• [insert additional tasks, if any].

Your log in details

Please click the link below to register:

• eSS Registration Link: [This link can be sent to all staff. See instructions below on how to access this link]

Once you have clicked on the registration link, you will need to click on I need a new account. Your username should be set as your email address.

ACTION: Please download your Employees' Jumpstart Guide for instructions on how to start using eSS and action important HR tasks.

Got a question?

Get in touch with our champions [insert names].

Kind regards,
[insert name and title]

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How to locate your account’s eSS registration link

The registration process for eSS is simple and straightforward. All you need to do is ensure that all employees have their employee record set up in core Citation HR Software (management portal) with an email address. If this has not been completed, you are not ready launch and will need to refer the above onboarding guide for instructions on how to set up your account.

Employees register their user profile for eSS using your account’s eSS registration link. This link is unique to your account and can be sent to all employees.

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Click on Settings in the top menu. Click on Account Settings.	Go to Commercial. Go to Adds-on. Copy the eSS registration link under Self Service.

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Paste this link into the above email and send it to the employee.   Upon clicking on the registration link, the employee will need to click on I need a new account.	The employee’s username will be set to their email address.